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Social Media Snapshots


Social Media Snapshots offer a quick glimpse into companies' social media strategies and personalities.

Featured companies are using social media to accomplish some of the following goals:

  • Drive conversation with customers
  • Add personality to their image
  • Demonstrate corporate values
  • Drive awareness
  • Solicit feedback

Available Snapshots:

View Snapshots
Best Buy
Coca Cola
Dell
JetBlue
Target
Zappos

Customer Engagement Strategies will continue to add to this list. Feel free to recommend companies you'd like to see featured here.

Snapshots in Development:

Apple
AT&T
Cisco
Comcast
CNN
Fiskars
Ford
Governor of Massachusetts
H&R Block
H-P
IBM
Nike
Nissan
Red Hat
Wal-Mart

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CustEngagement Tweets

  • Being Customer Centric Requires CIOs and CMOs Play Nice: I've started writing for ITEC's newsletter. ITEC produce... http://bit.ly/cLCctl 13 hours 24 min ago
  • New post: Being Customer Centric Requires CIOs and CMOs Play Nice http://tinyurl.com/29butbm 13 hours 29 min ago
  • RT @dharmesh Startup Culture Lessons From Mad Men http://bit.ly/aKrmPP 2 days 15 hours ago
  • Dell's NPS case study by Gary Fox Global Dir of Customer Experience http://ow.ly/2gJix 2 days 18 hours ago